Job Description
- Design and deploy functional networks (LAN, WLAN, WAN).
- Configure and install software, servers, routers and other network devices.
- Testing and configuring software and maintain and repair hardware and peripheral devices.
- Monitor network performance and integrity.
- Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues-On Site/Remote.
- Troubleshoot Product & Configuration issues, Ensure consistent customer satisfaction.
- Document all communication with customers in ticket management system
Required Skills
- OSI layers detailed understanding of each layers function.
- knowledge of network protocols like DHCP, DNS, STP, etc.
- Hands on working experience/knowledge of on Routing & Switching.
- VLAN/VLAN based network, Hands on experience on Managed Switches & Firewalls preferred
Qualification
- CCNA trained/certified candidates preferred.
